We ask that all guests please read our Q&A's. This will answer many questions that you will have in regards to traveling and logistics. Additionally, and Lulu, Lalo and Kiani, our Travel Coordinators are available to answer any of your questions and assist with booking the best deal for you!
Q. Can I bring a guest or guests with me?
Since we are limited to the amount of guests that can attend our very intimate ceremony + reception, we ask that invited guests check their invites for 'plus one' details. Invited guests are more than welcome to bring additional travel companions and friends to enjoy the vacation with us, however, the wedding event itself is invitation-only, so please check with us if you have any questions. Just Book It Travel can arrange travel for these additional friends and family members coming to vacation, but not attending the actual ceremony and reception.
Q. When is the RSVP date?
The resort has limited availability (due to social distancing and other factors), therefore, we are asking for family and close friends to RSVP by making a $50 per person deposit before September 30th, 2021 to be added to our reserved room block and group activities.
Q. What are the suggested travel dates?
We want nothing more than for our friends and family to enjoy their VACATION :)
Please feel free to arrive as early in advance as you'd like and stay at the resort for as long as you'd like. Enjoy yourself, and your VACATION.
Q. What is the payment schedule?
Deposit Due - $50 non-refundable deposit, per person - Anytime before September 30th, 2021
Final Balance Due - Anytime before February 28th, 2022
*Travel protection is recommended. All payments are non-refundable after February 28th, 2022.
Q. What is the cancellation policy?
The $50 deposit is non-refundable. We strongly recommend that each guest purchase Trip Protection from any trusted supplier. Final balances are due February 28th, 2022. All rooms are under 100% cancellation following February 28th, 2022 and any applicable refunds must be requested from the travel protection supplier.
Example 1: Guest pays balance in full prior to February 28th, 2022 and cancels prior to February 28th, 2022. The $50 deposit is non-refundable. All other partial payments will be refunded. (Please file a claim directly with Trip Protection provider for any non-refundable fees)
Example 2. Guest pays balance in full prior to February 28th, 2022 and cancels following February 28th, 2022. All payments are non-refundable following February 28th, 2022. (Please file a claim directly with Trip Protection provider for any non-refundable fees)
Q. When should I purchase my flights? What is the best way to find good flight deals?
Guests are responsible for booking their own flights separately. We suggest that guests book their flights sooner rather than later as flight prices tend to increase the longer you wait. We suggest also setting up flight alerts. Our favorite is Google flights because it includes a wider range of airlines. Use search engines to find the best deal, but remember to book the flight itself directly via the airline to maximize your flexibility if your plans were to change.
Fore more information visit our blog: 5 Tips - Finding the Best Flight Deals
Please input your flight details HERE so that we can arrange your ground transportation. Please do not email us your flight itinerary, but include all details on this link. This must be provided at least 45 days prior to travel
Q. Do I have to book with Just Book It Travel??
Yes, we request that all guests only utilize our dedicated planners and travel coordinators, Kiani and Lulu, as it will help us to keep the entire group organized and included in our planned group activities, and informed of logistics and frequent updates. Everyone will receive a group discount and a Price Match Guarantee so you’ll always pay less than the internet by using Just Book It Travel and most importantly, you will receive concierge level service from Lulu, Lalo & Kiani. Additionally, Just Book It Travel has flexible payment plans, making your travel arrangements even more affordable and convenient. If you've ever tried to contact an online travel company to make changes or cancellations, you'll appreciate the benefit of using a local, boutique travel agency (especially during times of uncertainty).
Q. What does “All-Inclusive mean”?
All-Inclusive resorts offer: All you can eat (gourmet restaurants and buffets), All you can drink (alcohol, mixed drinks, daiquiris, and non-alcoholic beverages), Entertainment (the resort will have daily and nightly activities including shows and a night club), Water Sports (kayaking, paddle boarding, and other non-motorized water sports are typically included), Room Service includes 24-hour room service of food. (Check the resort link in your invite for specific amenities offering at your resort)
Q. Are there excursions that we can participate in?
Sure thing! When it gets closer to travel, we will work with the group on planning a group excursion and we'll keep the group posted on any updates.
Q. Can I upgrade my room?
Absolutely! As long as the resort has availability for your travel dates. See the Pricing page for rooms that we have pre-selected in our room block. If you wish to book a different room category, please indicate your desired room on your reservation form. Just Book It Travel will contact you with pricing and next steps.
Q. What if my potential travel companion (roomie) is TBD, unknown at this time, or not ready to book?
Time waits for no one :) Book without them and add them to your reservation at a later time. Since prices and availability are subject to change, be sure to reserve the room for just yourself and we can add them when they are ready. Solo occupancy hotel rates are sometimes higher than double occupancy. When we add your travel companion in the future, you'll recognize the double occupancy savings. Rates are refreshed at the time future changes are made.
Q. What if I find a price that is cheaper than Just Book It Travel?
Just Book It Travel has a "Price Match Guarantee" policy. Just Book It Travel attempts to find the lowest rate possible with the ability to make a flexible payment plan arrangements and with refundable options in the event of an emergency. Online travel companies often offer non-refundable rates and basic economy flight tickets.
Q. How do I purchase travel protection?
We recommend booking travel protection along with your itinerary. See Travel Protection options HERE. This travel protection plan must be purchased within one week of booking your room. If you are looking for independent, outside coverage that is purchased separately, please do your research and book with any trusted travel protection provider as soon as possible. Cancellation fees are non-refundable, except through qualified travel protection reimbursements.
Q. Will there be any other events during the weekend that I should prepare for?
Yes. Please stay tuned for further information as the trip approaches. See wedding schedule here.
Q. When is the final payment due?
All final payments are due February 28th, 2022. Partial payments are encouraged, but not required. Reminders will be sent frequently.
Q. Do I need to have my passport prior to making my deposit for the trip?
Passports are required at the time of travel. As long as you provide Just Book It Travel with your full legal name, you can arrange travel in advance. Instructions to apply for passports can be found here.
Expedited Passports now can take up to 12 weeks - we do recommend getting your passport as soon as possible. Please allow 12-16 weeks for standard passport applications to process following your scheduled appointment with a passport "acceptance facility". If you do not obtain your passport prior to travel, you are responsible for any associated cancellation fees.
Q. What are the COVID guidelines for entry and return to the US?
We will keep the group posted of any and all updates as it relates to the latest COVID-19 entry and exit requirements within 90 days prior to departure (when final payments are due). Since the regulations change frequently, we will keep all guests updated and informed when it is closer to travel.
Q. Does Just Book It Travel LOVE referrals?
Yes! This is a great question. Just Book It Travel is a minority, woman-owned and managed small business that is 100% reliant on "word of mouth" referrals. If you are satisfied with the service that you've received, Just Book It Travel would appreciate that you tell all of your friends about the convenience of booking international trips with Just Book It Travel (destination weddings, corporate events, family vacations, honeymoons, etc) Also, feel free to post your best vacation pics, leave a kind review and subscribe to the YouTube channel.
Wedding planning, website creation and travel management entrusted to www.justbookittravel.com