The Carter's Wedding FAQ's

1. Can I bring a guest or guests with me to the wedding?

While we are ​looking forward to celebrating with all of our friends and family, unfortunately, no uninvited guest may attend. This will be a very private and intimate ceremony.

2. What does “All-Inclusive mean”?

All-Inclusive resorts offer: All you can eat (gourmet restaurants and buffets), All you can drink (alcohol, mixed drinks, daiquiris, and non-alcoholic beverages), Entertainment (the resort will have daily and nightly activities including shows and a night club), Room Service includes 24-hour room service of food.

3. What is the payment plan?

You make a $200 deposit to lock in your rate, flight, and room. Your remaining balance is due 45 days prior to the trip. You can choose to make partial payments in between or a lump sum payment when the balance is due.

4. How do I make payments?

Please visit www.justbookittravel.com/payments to make a payment. You can pay via PayPal, Square Cash, Google Pay, Zelle, Venmo, or Bank of America deposit. You will receive a formal emailed receipt with your remaining balance within 24-48 hours of your payment. Email Shonte@JustBookItTravel.com to let us know that you’ve made a payment. (Credit or Debit card payments are charged a pass-through 3% merchant fee)

5. Can I purchase Trip Protection Insurance? Is my deposit refundable?

Just Book It Travel strongly recommends travel protection insurance to protect against unforeseen cancellations or trip interruptions. Deposits are non-refundable without the purchase of insurance. Please refer to the cancellation schedule at the bottom of your itinerary for the refundable schedule. If you cancel 31 or more days prior to departure, you will receive all of your money back, except your deposit (if you do not purchase trip protection.) Please visit www.justbookittravel.com/tripprotection to arrange your travel protection insurance.

6. Is round-trip ground transportation from the airport to the hotel included?

Yes! The price of your trip includes your transportation to and from the resort/airport when traveling to most Caribbean destinations (except Costa Rica). You will receive detailed Trip Instructions within 7 days of your trip that contains the instructions for the shuttle transportation. After landing and clearing customs, search for the Delta Airlines (or American Airlines) kiosk, depending on which airliner that appears on your receipts. The representatives at the kiosk will show you to your transportation shuttle. (If you only book a hotel-stay and purchase your flights separately, please email your flight itinerary Shonte@JustBookItTravel.com to ensure that your transportation is arranged. If you do not provide Just Book It Travel with your flight itinerary, you will be responsible for your own transportation upon arrival)

7. Can I upgrade my room?

Absolutely! As long as the hotel has availability, you can upgrade your room to City or Central park View, VIP - Club Level (Butler Services), or any other upgraded room that your resort offers. Please visit the hotel’s website under “Accommodations” to see the room offerings available at your resort.

8. What is the benefit of using a Travel Agent versus booking on Expedia, Orbitz, or Travelocity. 

We prefer that all guests book through Just Book It Travel. Since everyone will receive a group discount, you’ll never pay more by using Just Book It Travel versus booking on your own. Just Book It Travel has been entrusted by us to keep the group organized and to keep the group informed of the weekend's festivities and traveling instructions. The group's host will receive an official RSVP list from Just Book It Travel. Whenever you book anywhere online, there is an embedded commission that is unseen. Just Book It Travel charges less commission than that of its online competitors, therefore, making your travel even more affordable. (Additionally, Just Book It Travel can arrange flexible payment plans)

9. Can I travel with a companion that is flying from a different city than me?

Yes! Please indicate on your RSVP form which cities each guest is traveling from and it will be arranged and customized for you. Just Book It Travel can arrange travel from nearly any departure city.

10. What if I need to cancel my trip and I did not purchase Travel Protection?

Please refer to the cancellation fee schedule at the bottom of your itinerary. If you purchased Travel Protection, ignore this fee schedule.

11. Can I book just the hotel with the Just Book It Travel and book my flight separately?

Yes! The deposit to reserve just the hotel room is $50 per person. You can either contact Just Book It Travel to book your flight at a later time or you can book your flight separately. Just remember to send your detailed flight itinerary so that your ground transportation can be arranged.

 

12. Does Just Book It Travel offer a LOWEST RATE GUARANTEE?

Just Book It Travel has a "Lowest Rate Guarantee" policy. If you find a cheaper rate, please send  an email with a detailed screenshot of the cheaper itinerary that you found to shonte@justbookittravel.com.  If it is an apples to apples trip, you will receive the lower rate. Be sure that your screenshot includes flight times and flight fare class, # of adults/kids, ground transportation, and hotel room category. Sometimes, it is possible to find "Non-Refundable" trips online that are cheaper, but require full up front non-refundable payments (without payment plan options). It is also very common to find flights online that contain restrictions that do not allow you to select your seats next to your travel companion or prior to boarding (ie. Basic Economy flights). Be very careful when comparing online rates to ensure that you're booked in the Main Cabin fare class. Just Book It Travel attempts to find the lowest rate possible with the ability to make a flexible payment plan arrangement, the ability to pre-select flight seats, and with refundable options in the event of an emergency. If you find a lower rate that you are comfortable with, Just Book It Travel will be sure to meet or beat the rate that you've found. 

13. Is there a dress code for the wedding?

The bride and groom request that you dress in formal elegant attire. (Men in classic black suits)

14. Will there be any other events during the weekend that I should prepare for?

Yes. Please stay tuned for further information as the trip approaches. Just Book It Travel will provide us with an RSVP list and we will reach out to email addresses that have RSVP'd accordingly.

15. Does Just Book It Travel LOVE referrals?

Yes! This is a great question. Just Book It Travel is a woman-owned and managed small business that is 100% reliant on "word of mouth" referrals. If you are satisfied with the service that you've received, Just Book It Travel would appreciate that you tell all of your friends about the convenience of booking international trips with Just Book It Travel (destination weddings, corporate events, family vacations, honeymoons, etc) Also, feel free to leave a kind review at www.facebook.com/justbookittravel1 or subscribe to the YouTube channel. 

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