Frequently Asked Questions

1. Can I bring a guest or guests with me to the wedding?

Guests are allowed to bring a "plus one". We look forward to enjoying the entire weekend with everyone.

2. What does “All-Inclusive mean”?

All-Inclusive resorts offer: All you can eat (gourmet restaurants and buffets), All you can drink (alcohol, mixed drinks, daiquiris, and non-alcoholic beverages), Entertainment (the resort will have daily and nightly activities including shows and a night club), Water Sports (kayaking, paddle boarding, and other non-motorized water sports are typically included), Room Service includes 24-hour room service of food.

3. What is the payment plan?

You make a $200 deposit to lock in your rate, flight, and room. Your remaining balance is due 30-45 days of the trip. You can choose to make partial payments in between or a lump sum payment when the balance is due.

4. How do I make payments?

Please visit www.justbookittravel.com/payments to make a payment. You can pay via PayPal, Square Cash, Google Pay, Zelle, Venmo, or Bank of America deposit. You will receive a formal emailed receipt with your remaining balance within 24-48 hours of your payment. Email Shonte@JustBookItTravel.com to let us know that you’ve made a payment.

5. I am concerned about the future of the coronavirus and the impact on traveling. How can I protect myself from cancellations due to the coronavirus pandemic and/or any other unforeseen cancellations? Can I purchase Trip Insurance?

Just Book It Travel strongly recommends travel protection insurance to protect against unforeseen cancellations or trip interruptions. "Cancel for any reason" trip protection insurance must be purchased along with your initial deposit. If you are interested in trip protection insurance, please email shonte@justbookittravel.com. For Frequently Asked Questions in regards to the coronavirus pandemic, please click HERE.

6. Does the price include round-trip transportation from the airport to the hotel, and vice versa?

Yes! The price of your trip includes your transportation to and from the resort/airport. You will receive detailed Trip Instructions within 7 days of your trip that contains this information.  (If you only book a hotel-stay, please email your flight itinerary Shonte@JustBookItTravel.com to ensure that your transportation is arranged.)

7. Can I upgrade my room?

Absolutely! As long as the hotel has availability, you can upgrade your room to Ocean View, Swim-Out (pool outside your balcony), Ocean Front (Ocean outside of your balcony), VIP (Butler Services), or any other room that your resort offers. Go to the hotel’s website under “Accomodations” to see the room offerings.

8. Does Just Book It Travel offer a Price Match Guarantee? I'm pretty sure that I can find a better deal on my own! 

We prefer that all guests book through Just Book It Travel to keep our group organized and so that all guests receive the same information in regards to travel logistics and wedding plans.  Just Book It Travel has a "Price Match Guarantee" policy. If you find a cheaper rate, please send  an email with a detailed screenshot of the cheaper itinerary that you found to shonte@justbookittravel.com.  If it is an apples to apples trip, you will receive the lower rate. Be sure that your screenshot includes flight times and flight fare class, # of adults/kids, ground transportation, and hotel room category. Sometimes, it is possible to find "Non-Refundable" trips online that are cheaper, but require full up front non-refundable payments (without payment plan options). It is also very common to find flights online that contain restrictions that do not allow you to select your seats next to your travel companion or prior to boarding (ie. Basic Economy flights). Be very careful when comparing online rates to ensure that you're booked in the Main Cabin fare class. Just Book It Travel attempts to find the lowest rate possible with the ability to make a flexible payment plan arrangement, the ability to pre-select flight seats, and with refundable options in the event of an emergency. If you find a lower rate that you are comfortable with, Just Book It Travel will be sure to meet or beat the rate that you've found.

9. Can I travel with a companion that is flying from a different city than me?

Yes! Let Just Book it Travel know which cities each guest is traveling from and we can arrange that. Just Book It Travel can arrange travel from anywhere.

10. What if I need to cancel my trip and I did not purchase Travel Protection?

Please refer to the cancellation fee schedule at the bottom of your itinerary. If you purchased Travel Protection, ignore this fee schedule.

11. Can I book just the hotel with the Travel Agent and book my flight separately?

Yes! The deposit to reserve just the hotel room is $50 per person. You can either contact me to book your flight at a later time or you can book your flight separately. Just remember to send your detailed flight itinerary so that I can arrange your ground transportation. 

12. Is there a dress code for the wedding?

The bride and groom requests that you dress "beach casual" for the wedding/reception. in formal elegant attire. 

13. Will there be any other events during the weekend that I should prepare for?

Yes. Please stay tuned for further information as the trip approaches. Just Book It Travel will provide us with an RSVP list and we will reach out to email addresses that have RSVP'd accordingly.

14. Do I need to have my passport prior to making my deposit for the trip? 

No! Passports are required at the time of travel only. As long as you provide Just Book It Travel with your full legal name, you can arrange travel in advance. Instructions to apply for passports can be found here. Please allow 8-12 weeks for standard passport applications to process following your scheduled appointment with a passport "acceptance facility". If you do not obtain your passport prior to travel, you are responsible for any associated cancellation fees. 

15. Does Just Book It Travel LOVE referrals?

Yes! This is a great question. Just Book It Travel is a woman-owned and managed small business that is 100% reliant on "word of mouth" referrals. If you are satisfied with the concierge-level service that you've received, Just Book It Travel would appreciate that you tell all of your friends about the convenience of booking international trips with Just Book It Travel (destination weddings, corporate events, family vacations, honeymoons, etc) Also, feel free to leave a kind review at www.facebook.com/justbookittravel1 or subscribe to the YouTube channel. If you have any feedback to better the success of Just Book It Travel, please send it to shonte@justbookittravel.com

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